Reservation Deposit Refund

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This page is only to be used when you have paid a reservation deposit and for whatever reason you wish to withdraw from the application or have not been accepted for any reason. If your tenancy has come to an end and you are moving out, please use the End of Tenancy Deposit Refund  page instead.


Which property did you place a reservation deposit for?

PLEASE NOTE:We can only process this refund into the same bank account it came from. The details you submit below must match.

Upon submission, we will send your request to the accounts department and your refund will be processed within 5 working days.

By submitting the form, you're agreeing that the payment was done to us from the same account*