What Is the ClientApp Charge — And Why It Matters for Landlords

If you’ve noticed a Client App charge on your landlord statement and wondered what it’s for — here’s the full picture.

The Client App is a landlord portal powered by Street.co.uk. It gives you 24/7 access to everything you need to know about your property portfolio, right from your phone or laptop.

It’s like having your entire letting file in your pocket — rent, repairs, documents, and updates — all in real time.

👉 Before reading further, we strongly recommend looking at the official brochure here: Street Landlord Brochure 2025 (PDF).
The brochure is packed with screenshots and examples so you can actually see the app in action, and get a feel for all the features we’re about to explain.

Key Benefits of the Client App

1. Total Transparency

See tenancy details, rent statements, service charges, and fee breakdowns instantly. No waiting around for emails or calls — the information is always there when you need it.

2. Smarter Maintenance Management

View and approve quotes, see photos of works, and track the status of repairs from start to finish. This means less downtime, quicker responses, and more control.

3. Your Documents, Organised

Gas safety certificates, EPCs, tenancy agreements — everything is securely stored and easy to find in one place.

4. Real-Time Alerts

Get notified when something important happens, such as a rent statement being posted or a repair request needing your approval.

5. Simplified Accounts

Quickly generate landlord statements and reports for any time period — making life easier for both you and your accountant at tax time.

Why There’s a Charge

The Client App isn’t just an add-on — it’s a fully supported, secure system that costs money to maintain. The small fee ensures:

• Regular updates and improvements to keep it modern and secure

• Real-time hosting so your data is always up to date

• Less back-and-forth admin, freeing up time for both you and us

• A streamlined experience that keeps your portfolio running smoothly

Why It’s Important

Landlords today expect speed, efficiency, and clarity — and rightly so. The Client App delivers all three:

• Faster decisions on maintenance and finances

• Greater control over your portfolio from anywhere in the world

• Complete transparency with nothing hidden or delayed

In Short

The Client App is about empowering landlords — giving you tools that make your investment easier to oversee, and giving you confidence that everything is under control.

👉 Take a look at the Street Landlord Brochure 2025 (PDF). It’s not just words — you’ll see screenshots and real examples of the features in action, which really bring it to life.

Real Feedback We’ve Got from Landlords

Since rolling out the Client App, landlords have been telling us just how much of a game changer it really is:

• “I used to wait days for my rent statements. Now I can just log in and it’s there instantly — it saves me chasing.”

• “The maintenance updates are brilliant. I can see the quote, the photos, and approve it all from my phone while I’m at work. No back-and-forth emails anymore.”

• “All my documents are in one place now — EPCs, gas safety, tenancy agreements — I don’t have to ask the office to resend anything.”

• “It makes me feel in control. Even if I’m away travelling, I know exactly what’s happening with my properties.”

• “Honestly, this is how lettings should have been done years ago. It’s clear, quick, and everything is transparent.”