The Agent will endeavour to arrange a standing order from the tenant for all future rent payments with the intention of receiving rent promptly from them. Monies, less our fees and any expenses incurred, will be transferred to your nominated bank/building society account within ten working days from the beginning on the tenancy. Any other means of payment, such as cash, will be subject to an additional charge of 3% of the rent collected.
Future rental payments will be made to you within 10 days of receipt from the tenant. Within management, we prorate the rent to the 1st of each month, upon receipt of rent you will be paid within 10 days.
Same day payments are chargeable at an Admin Fee Scale mentioned in Additional Charges.
The Agent cannot be held responsible if the Tenant fails to pay their contractual rent. We will however take such action on your behalf as is appropriate to recover rent arrears if we are instructed to collect rent on your behalf. If serving the appropriate notice does not have the desired effect the Agent will advise you how to instruct solicitors to take further action. You will be liable for the legal charges incurred. The Agent cannot be held responsible for any bank charges resulting from late or non-payment of rent by a Tenant. For our managed services the maximum amount of advanced rent the Agent will accept is five months, this will be paid to you on a monthly basis and not in advance. Any further rent due will be paid on the respective monthly anniversary of the rent due date.
For ‘Tenant Find & Renewal service, if the tenant pays rent into our account by mistake, we can only return it back to the account it take from.